Solution : https://service.sap.com/sap/support/notes/560499 (SAP Service marketplace login required)
Key words :
Telephone, Fax, E-mail, Webform, Hotline, Message Enforcement, Message Escalation, Global Support Customer Interaction, Problem Messages, Support Requests, Service Requests, Service Postings, Support Center, Contact Person for Customers, BOSAP Contact Data, SAP Business Objects, Speed Up Processing, Enterprise Support, GSCI, CIC
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| 1281633 | Speed Up Processing of a Customer Message |
| 1262169 | Requirements for error analysis in NW WPC |
| 1056161 | SUSE Priority Support for SAP applications |
| 1038511 | Error Analysis for NW Visual Composer 7.0 |
| 925690 | Standard Ordering Procedures for SAP Software |
| 736045 | Feedback about SAP products and Service & Support |
| 376997 | BW customer messages with priority 1 (very high) |
| 90835 | SAP Message Escalation Procedure |
| 35010 | Service connections: Composite note (overview) |
| 16481 | Contacts at SAP (Germany) |