Solution : https://service.sap.com/sap/support/notes/736045 (SAP Service marketplace login required)
Key words :
Feedback, positive feedback, negative feedback, complaint, satisfaction, dissatisfaction, experience report, suggestion for improvement, written response, service quality, support quality, product quality
Related Notes :
| 560499 | Global Support Customer Interaction: Telephone/fax/e-mail |
| 16481 | Contacts at SAP (Germany) |