Solution : https://service.sap.com/sap/support/notes/673767 (SAP Service marketplace login required)
Key words : 
prerequisites customizing tables crmc_count_alv_h, delivered completely empty, correction reports fill_count_alv_h, attached correction instructions, service transaction, make entries, counter/reading, 'counter' tab, field definition, solution create
Related Notes : 
       
| 696262 | CRM 4.0 SP Stack 1/2004 (SAPKU40004): Release & Info. Note |