Solution : https://service.sap.com/sap/support/notes/661064 (SAP Service marketplace login required)
Key words : 
crm server, organizational unit, handheld device, program error, solution implement, attached correction, prerequisites
Related Notes : 
       
| 696262 | CRM 4.0 SP Stack 1/2004 (SAPKU40004): Release & Info. Note | 
| 683338 | Handheld 4.0 SP04 - Service | 
| 677456 | SAPKU40003: Support Package 03 for CRM 4.0 | 
| 664028 | Handheld 4.0 SP03 - Service |