Solution : https://service.sap.com/sap/support/notes/660797 (SAP Service marketplace login required)
Key words : 
prerequisites program error solution apply, apply attached correction instructions directly, interaction center webclient, maintain vehicle view, exception cx_crm_cic_parameter_error occurs, support package, automotive
Related Notes : 
       
| 696262 | CRM 4.0 SP Stack 1/2004 (SAPKU40004): Release & Info. Note | 
| 677456 | SAPKU40003: Support Package 03 for CRM 4.0 |