Solution : https://service.sap.com/sap/support/notes/587218 (SAP Service marketplace login required)
Key words : 
/patches => download support packages => spam/saint updates => spam update, information zum crm designer/blueprint application builder            january 23, korrekturen zum neuen ansprechpartner-address-konzept recommended, information zum crm designer/blueprint application builder553990, information zum crm designer/blueprint application builderjanuary 29, call susr_user_change_password_rfc582609        bsp - service organization input help582976, ordering sap software download -> sap crm -> sap crm 3, /crm-inst -> broadcast messaging server installation guide - sp03 mandatory notes, datamining- clustering- target group - check profile578459, keine verzeigung aus dem documentflow recommended
Related Notes : 
       
| 651550 | Information for CRM Designer/Blueprint Application Builder | 
| 601105 | Release restrictions R/3 Plug-in 2003.1 | 
| 586369 | Corrections for the new contact person address concept | 
| 585998 | Creation of orders in the Interaction Center Web client | 
| 585906 | ISAWAC31 SP3: Ordering with sales quantity > 1000 | 
| 585870 | CRM BSP service: No branch from document flow | 
| 585589 | P-C UI: Further windows are opened after a link | 
| 585460 | Error CX_SY_REF_IS_INITIAL in CL_CRM_BSP_FRAME_PREVIEW | 
| 585411 | CRM 3.1 SP04: People-Centric UI personalization | 
| 585296 | Add and delete Parners not available on Partner Tab | 
| 585244 | Dump in service process with active contract determination | 
| 584845 | Error:CX_SY_EXPORT_BUFFER_NO_MEMORY via preview | 
| 583083 | Confirming IBase Component does not display BP | 
| 582976 | BSP - Calculate SLA times | 
| 582246 | IC Web Client: Context Area does not display | 
| 581799 | Index not available after moving to another TREX Server | 
| 581797 | Error for reminder scripts/alerts in Broadcast component | 
| 580742 | Termination GETWA_NOT_ASSIGNED in program SAPLCRM_STATUS_DB | 
| 580503 | System properties changes for CRM 3.1 SP 03 | 
| 580067 | HTTP 500: Duplicate entries in CRM_SAF_MODELS | 
| 580002 | Lead Management: BSP problem in product category search help | 
| 579893 | P-C UI: Sales data tab does not react | 
| 578459 | Update of BW hierarchy does not work | 
| 575438 | SAF CRM 3.1 SP03 collective note | 
| 575365 | Message long text is not displayed | 
| 575228 | Navigation with pushbuttons | 
| 573978 | Dump after focussing the root node | 
| 573324 | Incorrect link in service 'Getting Started' | 
| 573293 | Incorrect title of general quotation information iView | 
| 573191 | PC UI: Saving automatically changes to the first tab | 
| 572890 | |
| 572314 | Dump despite error message "Value & exists more than once" | 
| 572056 | PCC service order document: damage code functions missing | 
| 571415 | UI portal: Problems during contact person maintenance | 
| 570970 | PCC: Symptom or Solution Maintenance does not start | 
| 570966 | Maitaining of allocation rules abends with a syntax error | 
| 568622 | Delta Handler and Unchanged Scripts | 
| 568361 | Update planning data when switching planning profiles | 
| 567999 | HTMLB Chart Control running in Portal doesnot work | 
| 567973 | BSP in EP and unwanted new session creation | 
| 566270 | Interaction history in account management is not updated | 
| 565822 | Error R11123 with contact person relationship in CRM 3.1 | 
| 565379 | DataMining- Clustering- Target group - Check Profile set | 
| 564668 | Incorrect saving of BP with external number assignment | 
| 564198 | Missing technical documentation for CRM obj in iViewStudio | 
| 563481 | Exit variable 0CRMOM does not have a value | 
| 562615 | Missing IMG activity ('Node text not found') | 
| 562528 | Incorrect WHERE condition generates short dump | 
| 561236 | Changes to CRM Configuration Guides | 
| 561198 | Broadcast Messaging: CRM 3.1 SP03 | 
| 560887 | Release restrictions R/3 Plug-in 2002.2 | 
| 557462 | R3E: Problems during call of transactions PITM and PITC | 
| 556248 | ICSS 3.1 | 
| 555738 | Installation of IC WFM | 
| 555092 | Installation/upgrade Basis plug-in (PI_BASIS) 2002.2 | 
| 555073 | Installations of ICManager BP for mySAP CRM 3.1 50.1 50.2 | 
| 553990 | BP for mySAP CRM 3.1 50.1 and 50.2 workforce management | 
| 553705 | Change of obj links BP for mySAP CRM 3.1 from 50.1 to 50.2 | 
| 550344 | Performance of the NREL_GET_NEIGHBOURHOOD function module | 
| 548909 | Survey Tool: Blank HTML screen | 
| 547695 | Information on CRM Designer/Blueprint Application Builder | 
| 543841 | CRM: Support Packages Release and Information Notes | 
| 538580 | Compression of data during Data Exchange in CRM 3.0 | 
| 530835 | IPC Support Packages for CRM 3.0, CRM 3.1 and CRM 4.0 | 
| 522156 | IPC 3.0, conflicting RFC and/or JCO DLLs | 
| 515940 | CRM Mobile Client Component: Upgrade to 3.0 SP12 / 3.1 SP03 | 
| 511397 | MSV Reports - Fix for Prefill data | 
| 421281 | |
| 413617 | IPC Installation 3.0 | 
| 83458 | @19@OCS Info: Patch download from SAP Service Marketplace | 
| 19466 | Downloading SAP kernel patches |