Solution : https://service.sap.com/sap/support/notes/149734 (SAP Service marketplace login required)
Key words : 
additional key words sap support line feedback, support line feedback functions, local notification creation, feedback notifications solution, feedback notifications, hot package, installation procedure, prerequisites, note 153743, information
Related Notes : 
       
| 183095 | Feedback messages: English documentation missing | 
| 162207 | Feedback messages: English texts are missing | 
| 153743 | SAP Support Desk: Collective Note | 
| 148482 | Message interface for the service SAP Marketplace |