| THREIC_IBSEARCH |
EIC Inbox Initial Search Profile |
Employee Interaction Center |
| THREIC_IBSEARC_T |
EIC Inbox Initial Search Profile Text |
Employee Interaction Center |
| THREIC_IBSTAT |
EIC Inbox: Activity Status |
Employee Interaction Center |
| THREIC_IBSTATMAP |
EIC Assignment: Item Type Status to Inbox Item Status |
Employee Interaction Center |
| THREIC_IBSTAT_T |
EIC Inbox: Status Text |
Employee Interaction Center |
| THREIC_IBSUBST |
EIC Inbox Substitution |
Employee Interaction Center |
| THREIC_IB_PRFW |
EIC Assignment: Inbox Profiles - Further Processing |
Employee Interaction Center |
| THREIC_KS_ATTR |
Specific Attributes for Knowledge Search in EIC |
Employee Interaction Center |
| THREIC_MODEL |
EIC: GenIL Model |
Employee Interaction Center |
| THREIC_OBJECTS |
EIC: GenIL Objects |
Employee Interaction Center |
| THREIC_PROC |
EIC: Processors |
Employee Interaction Center |
| THREIC_PROC_T |
EIC: Processors - Texts |
Employee Interaction Center |
| THREIC_PROF_CAT |
EIC Assignment: Activity Profile --> Category |
Employee Interaction Center |
| THREIC_PROF_CHA |
EIC Assignemnt: Activity Profile --> Contact Channel |
Employee Interaction Center |
| THREIC_PROF_PRIO |
EIC Assignment: Activity Profile --> Activity Priority |
Employee Interaction Center |
| THREIC_PROF_QUES |
Assignment Questions - Authentication Profile |
Employee Interaction Center |
| THREIC_PROF_REA |
EIC Assignment: Activity Profile --> Follow-Up Reason |
Employee Interaction Center |
| THREIC_QUESTIONS |
Authentication Questions |
Employee Interaction Center |
| THREIC_QUESTNS_T |
Authentication Questions - Text |
Employee Interaction Center |
| THREIC_REA_PROC |
EIC Assignment: Follow-Up Reason --> Processor |
Employee Interaction Center |