Solution : https://service.sap.com/sap/support/notes/654219 (SAP Service marketplace login required)
Summary :
This SAP Note guides the installation of the Handheld Application for CRM 3.1 SP06 and lists prerequisites such as access to the Service Marketplace. Detailed steps include installation of SAP Mobile Engine 2.1 SP02, referenced via SAP installation guides at the Service Marketplace. For CRM Handheld application deployment, directions are to follow Note '647345' for the CRMHHSALES.war file and '647363' for the CRMHHSERVICE.war file. Necessary components highlighted include SAP CRM SERVER 3.1 SP06 with Web AS 6.20, SAP Mobile Engine 2.1 SP02 for both server and client sides, and a compatible handheld device with specific hardware requirements.
Key words :
detail -> solution life-cycle management -> installation -> installation & upgrade guides -> sap mobile engine -> sap, sap mobile engine installation, service marketplace solution prerequisites, sap mobile engine, cpu minimum 64mb ram, handheld device - strong arm, crm handheld application installation, /instguides -> sap netweaver, 1 sp02 installation guide, sap crm server - 3
Related Notes :
| 663180 | Support Release 01 for CRM 3.1 |
| 653691 | SAPKU31006: Support Package 06 for CRM 3.1 |
| 647363 | WAR file - Mobile Service for Handheld using CRM 3.1 SP06 |
| 647345 | WAR file - Mobile Sales for Handheld using CRM 3.1 SP06 |
| 586471 | Mobile Business - Support of customers |