Solution : https://service.sap.com/sap/support/notes/643035 (SAP Service marketplace login required)
Summary :
The SAP Note addresses an issue where the zombie self-cleanup process fails to execute on application servers post-restart. This routine is critical as it clears jobs left in 'Ready' or 'Active' status after abrupt shutdowns or crashes, allowing their status to be updated to 'Released' or 'Canceled' safely. The root cause is identified as a program error. The resolution is provided through a kernel patch, specifically Patch 941 for Release 620.
Key words :
application server runs, cleanup processes jobs, zombie job reason, terms zombie, 'active' status, longer running, program error, kernel patch, 'released', 'canceled'
Related Notes :
| 835483 | Background kernel corrections (composite SAP note) |