Solution : https://service.sap.com/sap/support/notes/632425 (SAP Service marketplace login required)
Key words : 
terms ic web client, attached program corrections, find cases, cases exist, problem occurs, extended search, crmd_bsp_case reason, key fields, 1-digit key, solution implement
Related Notes : 
       
| 634869 | SAPKU40001: Support Package 01 for CRM 4.0 |