Solution : https://service.sap.com/sap/support/notes/623372 (SAP Service marketplace login required)
Key words :
product guid bus1178/bus1278, terms customer care, import support package 02, function group com_product_document, create include lcom_product_documentf11, 'function modules' node, manual activities prior, key bus1278, key bus1178, function module
Related Notes :
| 634869 | SAPKU40001: Support Package 01 for CRM 4.0 |
| 631255 | Termination FORM Show_picture |
| 626481 | COMMPR01: No thumbnail for individual objects |