Solution : https://service.sap.com/sap/support/notes/601433 (SAP Service marketplace login required)
Key words : 
sap software center, call pricing, nullpointerexception occurs, terms analysis, trace reason, installed ipc 3, 0 support package 14, activated trace, access sequences, support package 11-14
Related Notes : 
       
| 486061 | How to get patches for CRM Internet Pricing Configurator |