Solution : https://service.sap.com/sap/support/notes/560447 (SAP Service marketplace login required)
Key words : 
symptom method getconfig, 0c support package 20, 0c support package 21, 0 support package 12, 0 support package 13, interface ispcitemuserexitaccess, user exits, configuration reason, source code, prerequisites
Related Notes : 
       
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