Solution : https://service.sap.com/sap/support/notes/558437 (SAP Service marketplace login required)
Key words : 
sap support accepts incoming customer messages, sap support organization accepts, terms release strategy solution, 0b support package 5 corresponds, 0a sap offers, processes problem messages, direct upgrade path, bw support packages, support package delivered, 0a support package 12
Related Notes : 
       
| 523249 | SAPBWNews BW 3.0B Support Package 12 |