SAP Note 409021 - SAPconnect: RSCONN08 / SOST: Performance

Component : Communication Services: Mail, Fax, SMS, Telephony - Please use subcomponents

Solution : https://service.sap.com/sap/support/notes/409021 (SAP Service marketplace login required)

Summary :
Poor performance in managing external send processes in SAP, such as Reports RSCONN08 for versions 4.0 and 4.5 and transaction SOST from version 4.6 onwards, is primarily due to non-existent or inactive database indexes on SOOS, SOST, and SOES tables. The resolution involves creating and activating specific indexes for each table. For Oracle databases (v8.0*), consider checking SAP Note 170989 related to indexing issues. Regular scheduling of the SAPoffice reorganization program is recommended. More detailed administrative guidelines can be found in the SAPoffice (4.0/4.5) online documentation or the Business Workplace for later versions.

Key words :
sndtimfor oracle databases version 8, oracle versions issue errors, symptom bad performance, sapoffice reorganisation program, deactivated database indexes, external send processes, choosing administration->reorganisation, send processes, applying indexes, report rsconn08

Related Notes :

965600Simplifying the selection in SCOT and SOST
851090General Note: Enabling E-mail for use in Job Bid Management
840085SOST: No selection screen as of Release 6.10
798476Long wait time when you call Transaction SOST
533567Long queue times when you call transaction SCOT
381109GBT: Administration of external send operations
326305SAPconnect: RSCONN08 - smaller corrections
170989Poor performance under Oracle 8044, 805*, 8.0.6