Solution : https://service.sap.com/sap/support/notes/306362 (SAP Service marketplace login required)
Key words :
transaction skpr02 -> document area maintenance double-click, knowledge warehouse -> info object development -> maintain, eu_iwb_help_type = 1 eu/iwb/installed_languages = <installed, sap knowledge warehouse system required, transport request sr13 select, select area iwbhelp enter, displaydest -> save change perform, sap knowledge warehouse system, sap internet knowledge server, application/basis system release 4
Related Notes :
| 459330 | Extended help not displayable from application system |
| 381266 | Creating and displaying Knowledge Warehouse links |
| 380413 | Short Dump error in the Role Maintenance scenario |
| 195431 | Help processor: Maintenance of enhancement releases |