SAP Note 216028 - Returnable reel processing credit memo not generated

Component : Sales and Distribution -

Solution : https://service.sap.com/sap/support/notes/216028 (SAP Service marketplace login required)

Summary :
This SAP Note addresses an issue exclusively concerning customers utilizing the 'CABLE SOLUTION' add-on. During returnable reel processing, a bug prevents the system from calculating and generating a credit memo value. This is confirmed as a program error. To resolve, users are advised to implement the program correction provided with this note. The relevant transaction impacted is J_2CLGAB.

Key words :
terms returnable reel processing, program error solution implement, returnable reel processing, attached program correction, 'cable solution', symptom caution, system determines, credit memo, j_2clgab reason, prerequisites

Related Notes :

213499Collective note for Cable Solution - 3.1I/1C FixPak 3