Solution : https://service.sap.com/sap/support/notes/1758890 (SAP Service marketplace login required)
Summary :
This SAP Note addresses procedures for establishing an incident with component HAN-DB or its sub-components. It delineates specific guidelines for systematic information provisioning to facilitate analysis and solution identification, including providing detailed system configuration, enabling remote support connections, and collecting diagnostic data such as trace files and dumps. Recommendations for addressing various scenarios like memory consumption issues, performance problems, unresponsive systems, erroneous query results, and lifecycle management specifics are provided, alongside necessary methodologies and tools like HANA Studio and SQL trace utilities for effective debugging and reporting.
Key words :
customer component han-db sap hana database priority recommendations / additional info category faq validity software componentfrom rel, - /usr/sap/hlm_bootstraps/<sid>/hlm/log- /<hana shared>/<sid>/lm_structure/- /usr/sap/hlm_bootstraps/<sid>/hlm/sapmanifest, investigate high memory consumption 1785797 sap hana database data export 1523337 sap hana database 1, investigate high memory consumption 1785797 sap hana database data export 2020877 sap hana database, mf- /usr/sap/hostctrl/work/sapstartsrv, log- /usr/sap/hostctrl/exe/hostagent, marchsles 11 sp3 hana studio/client specific questionsrevision, administration -> trace configuration -> sql trace- provide statement, answers hana appliance specific questionssystem id, sap hana database service connections outlined
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