Solution : https://service.sap.com/sap/support/notes/1603241 (SAP Service marketplace login required)
Summary :
In SAP Access Control 10.0, a problem occurs when user details from the User Master Source are not automatically populated into the Access Request Form's detail tab after selecting a user in the "User" field. This is despite settings in SPRO Configuration where the User Data field for the Target Connector is set to "SU01". To fix, verify that the Target Connector functions correctly in SM59, ensure correct configuration under Access Control settings, and check that the user ID in the Target Connector has required authorizations for user details to populate correctly.
Key words :
access control --> maintain data source configuration, access control --> 'maintain connector settings', user access management request form, user data field set, user details data source, user details remain empty, terms access control 10, access request form, user master source, cup user details
Related Notes :
| 1598336 | User Search does not return any result |
| 1564238 | User data not shown from ldap database |
| 1538019 | User Data Source - Search Data Source using multiple systems |
| 1513639 | CUP Search returns multiple entries for the same user |
| 1286078 | Unable to maintain Language when LDAP is User Source |