Solution : https://service.sap.com/sap/support/notes/1602234 (SAP Service marketplace login required)
Key words : 
prerequisites program error solution apply, attached correction instruction, firefighter id access, firefighter id, access request, user submits, owners receive, approve/reject, terms ac 10, eam reason
Related Notes : 
       
| 1591123 | Master Note for SAP Access Control 10.0 - Support Pack 5 |