Solution : https://service.sap.com/sap/support/notes/1595999 (SAP Service marketplace login required)
Key words : 
prerequisites program error solution implement, terms access control 2010, unlock user reason, unlock user, symptom create, correction instruction, provisioning
Related Notes : 
       
| 1591123 | Master Note for SAP Access Control 10.0 - Support Pack 5 |