SAP Note 1523021 - QGM/CHARM: incorrect message 'Data collector error'

Component : Change Request Management -

Solution : https://service.sap.com/sap/support/notes/1523021 (SAP Service marketplace login required)

Summary :
Users employing Quality Gate Management (QGM) or Change Request Management (CHARM) in SAP Solution Manager may encounter an erroneous 'Data collector error' message during transport request processing. A review of the '/tmwflow/cmscv' object logs via transaction code SLG1 typically shows 'No log entries in selection' which indicates information messages only. The root cause is identified as a program error. To resolve the issue, users should implement the recommended corrections provided in this SAP Note via transaction SNOTE or by importing the relevant Support Package.

Key words :
quality gate management work center, error message 'data collector error', import therelevant support package, data collector error, change request management, processing transport requests, object '/tmwflow/cmscv', attached sap note, transaction code slg1, program error

Related Notes :

1574224General note for Change Request Management ST 7.1
1509091QGM: General note for Quality Gate Management 7.1