Solution : https://service.sap.com/sap/support/notes/1164046 (SAP Service marketplace login required)
Summary :
When creating a support message in SAP from a satellite system, error BCOS 002 appears, indicating an issue with recognizing the business partner as the reporter. This is a result of incorrect configuration in transaction DNO_CUST04, specifically related to the NO_USER_CHECK field contrary to specifications in Note 824640. The remediation includes applying certain correction instructions to address this configuration anomaly. Relevant terms include BOCS002, COM_PARTNER, and COM_PARTNER 147 among others. Ensure that the correct entry is made in the NO_USER_CHECK field to prevent similar issues.
Key words :
program error occurs, bcos 002 'message &1 created, com_partner 147 'business partner, error message, support message, satellite system, system issues, terms bocs002, running number <> 1, system reads
Related Notes :
| 824640 | Customizing missing for Service Desk in Solution Manager |