Diagnosis Not all parts delivered into the external service agent were withdrawnfrom the customer in the previous year. Therefore, the system generatesa carry forward amounting to the parts withdrawn in the previous year,because these can no longer be withdrawn in the previous year, and sothey are to be calculated for the cumulative delivered quantity for thecurrent business year. The external service agent carry forward for item &v1& is &V2& &V3&. Procedure The generated carry forward is only a temporary correction which thesystem automatically carries out. In order to produce a consistent state for the cumulative deliveredquantity in the current and previous year, it is necessary to post thecorresponding correction deliveries. Proceed as follows (be sure tofollow the following sequence described): Make sure (possibly by consulting the customer) that all ext.serv.agt'shave already been posted in the system for the previous year. Post a positive correction delivery amounting to the ext.serv.agt tothe current business year. Choose the delivery date for the correctiondelivery so that it becomes the first delivery in the current year.Save the scheduling agreement. The cumulative delivered quantity for the current business year is nowtoo high for the ext.serv.agt carry forward quantity. Post a negative correction delivery amounting to the ext.serv.agt carryforward to the previous year. Choose the delivery date for thecorrection delivery so that it becomes the last delivery in theprevious year. Save the scheduling agreement. The cumulative delivered quantity for the current business year nowcorresponds to the total from the ext.serv.agt carry forward and thequantities delivered in the current business year until now. Thecumulative delivered quantity for the previous year now corresponds tothe ext.serv.agt withdrawals carried out in the previous year. Theext.serv.agt carry forward has disappeared from the list of deliveries. |