SAP Message V4172 - Customer material &1: The billed item does not exist

Diagnosis
Customer material &V1& (material &V2&) sent in by the customer does notexist in the referenced document &V3& (document category &V4&).

System Response
The system uses an external document as reference for this billingitem.

Procedure
Inform your customer of the error so that they can send a credit memofor quantity corrections.