SAP Message USC617 - Contact cannot be sent

Diagnosis
Contact cannot be sent. The following conditions must be fulfilled forsending:

  • The contact contains at least one recipient with the status "to be
  • sent" or "not sent".
    • The contact includes at least one document.

    • The contact cannot have the status "completed".

    • At least one of these conditions is not fulfilled.

      System Response
      The send process is terminated.

      Procedure
      Check the contact. If necessary, create a new contact. Then restart thesend process.