SAP Message SMOE_MESSAGE023 - &1: Unable to get the next sequence number

Diagnosis
The intervals of the number range object have not been maintained onthe CRM Server.

Procedure
On the CRM Server, call up transaction SNRO.
Enter 'RR*' as object name and choose the F4 help.
The following number range objects should be displayed:
RRSEQ_ AC, RRSEQ_EB, RRSEQ_EX, RRSEQ_RE and RRSEQ_SU.
Select one of these objects and press the 'Number ranges' button.
Choose 'Interval -> Change' or press the corresponding button.
If no interval has been created, create a new interval with:

  • Interval number 1 (without leading zeros or blanks)

  • From number 00000000000000000001

  • To number 99999999999999999999

  • Number range status 0

  • Do the same for all number range objects.
    Create another subscription with the Administration Console.
    Remark: generally, these intervals should not be transported. Thereforeyou can ignore the transport request message when you save theintervals.