Diagnosis
You have selected a layout where the preferred view is set to CrystalCrystal Reports.
However, Crystal Reports cannot be displayed because client softwareCrystal Reports ALV Adapter that is required for this is notinstalled on your system.

System Response
The grid view is displayed.

Procedure
To display them, install the necessary client software Crystal
Reports ALV Adapter.
Otherwise, contact your system administrator to have the installationexecuted on your system.

Procedure for System Administration
Check in SAP Note 1353044 for more detailed information oninstalling Crystal Reports ALV Adapter.