Diagnosis
The spool request queue takes on output requests from the dispatcherqueue. The requests remain in the queue until the processing of therequest is completed.

Procedure
If it is a question of a general overload, increasing the size of thespool request queue will not provide a solution. Instead, we recommendthat you increase the throughput by reconfiguring the SAP system:

• Increase the number of spool work processes for this instance


• Improve the distribution of output devices to spool servers


• Increase the number of spool servers

If the number of output requests is more than can be processed only fora short time, and there is enought time to process all requests betwenthe load peaks, increase the size of the spool request queue in theprofile parameter rspo/global_shm/job_list. The standard andminimum value is 50.
INCLUDE BC_SPOOL_MOREINFO OBJECT DOKU ID TX LANGUAGE DE