Diagnosis
This monitoring tree element (MTE) reports the response time for thedialog service. This is the service for interactive processing, asopposed to the background or the update service.
The dialog response time measures the processing time at the SAPapplication server. It includes all processing time consumed for theprocessing of a dialog step (starting with a user action and ending withthe system's response to the action), including database processingtime. It does not include network transmission time to the front end orfront-end processing time.
The values that you see here are averaged across dialog steps. You maytherefores ee small variations in the statistics reported here ascompared to those reported in the analysis method associated with thisMTE. This variation is due to the finer granularity of the statisticsin the analysis method. The averaging of the values in the alertmonitor can result in slightly different values.

Procedure
An alert here indicates a performance problem with your system. Yourusers are not receiving the prompt response from the system, asreflected in the thresholds for response time.
High response times are a general symptom of performance problems. Therecan be many different causes of the problem; a careful analysis istherefore required. You should first check that the application serveris not overloaded, as measured for example by CPU performance, systempaging and dialog work process statistics. Another possible bottleneckis the database; you should check that the database is performingsatisfactorily.
Background information