Diagnosis
An error occurred in the BI components on the SAP J2EE Engine.

Procedure
Contact your system administrator to have the error analyzed in detail.

Procedure for System Administration
Start the Visual Administrator, log on to the SAP J2EE Engine and choose"" ->"Server" -> "Services" -> "Log Viewer".
The file "defaultTrace.trc" includes detailed information about theerror that occurred. In Windows, you can find this file in the LogViewer under "Cluster " -> "Server " -> "
:\usr\sap\\JC<(>
<<)>INSTANCE>\j2ee\cluster\server\log". ". In Unix, the file islocated under "/usr/sap//JC<(>
<<)>INSTANCE>/j2ee/cluster/server/log".
If the file does not include enough detail about the error, you canincrease the log level to obtain more information. To do this, choose "
" -> "Server" -> "Services" -> "Log Configurator". On the"Locations" tab page, choose "com" -> "sap" -> "ip" -> "bi" ->"webapplications". Using the selection list on the right side of thescreen, you can increase the log level, whereby "DEBUG" represents thelog level with the most information. You can save your settings bychoosing the "Save" icon. The change to the log level is activeimmediately. Once you have successfully analyzed the error, you shouldset the log level back to its default value using the appropriatepushbutton; continuous writing to the log file negatively affects theoverall performance of the system.