Diagnosis
The delivered data to be used to determine customers' monetary value(the M value) contains data records in different currencies.
Example

• The record for customer &V1& is in currency &V2&


• The record for customer &V3& is in currency &V4&

As part of the RFM analysis, customers need to be sorted by theirmonetary value. For this, the monetary value must be expressed in auniform currency.

Procedure
Ensure that the records are provided in a uniform currency.