Diagnosis
Either of the following problems may have occurred:

• There is no alert or detail information available for this monitoring
tree element (MTE). There may be a problem collecting information forthis MTE.

• You have selected display options (Extras -> Display
options) that are not compatible with the MTE. Example: You havedeactivated the display of general and performance information and aretrying to display details on a performance MTE.

Procedure
To check the display options, do this:


• Open the display options and ensure that all of the Detail data
dsply options are marked.
To analyze "no data available" problems, do this:

• Open the basic monitor and check in "Self-check" whether there are any
communication problems.

• In the case of monitoring objects that are on an application server,
log onto this server and repeat the action. In this way you can checkwhether or not communication between the servers has been disturbed.