Diagnosis
The material &V3& of the sales document &V1& for company code &V4& wascanceled. If you delivered only once to customer &V2&, then the customercan appear in the customer list although the customer did not actuallyreceive a delivery.
During substance volume tracking, the confirmed quantities are added up.A link to the relevant, individual material documents is not available.Therefore, substance volume tracking cannot automatically check if acustomer from another posted delivery actually received the delivery.

System Response
The customer is not removed from the customer list.