Diagnosis An error has occurred while attempting to start workflow &V1& forprocess &V2&. System Response The attempt to start a workflow for assignment process &V2& wasterminated without results. The assignment process, if it has notalready been created, is saved to the database. Procedure Contact your system administrator for an analysis and solution of theproblem. When you have rectified the problem, restart the workflow for theassignment process with the function provided in the interface formanually managing assignment processes. Procedure for System Administration The reason for this error is often the incorrect agent assignment to theworkflow template, for which the workflow is to be started, in this caseV1. the agent assignment to a workflow template identifies all theusers that may start a workflow. You define the agent assignment to the workflow template withtransaction PFTC.
- Specify the task type Workflow Template> and the identification of
the workflow template &V1&.
- Choose the Change> function. In the Additional Data> menu,
you can classify the task as a general one via Classification> ->Create>. In this case, all the users can start a workflow for theworkflow template. If this is not intended, you can make the requiredassignment by choosing Agent Assignment> -> Change>.
|