SAP Message CACSIB038 - Inconsistent commission case; Action not possible

Diagnosis
One of the following errors has occurred:

  • Either you wanted to create a commission case and either used an
  • effective key (business object type, business object ID, businessobject version, remuneration business case type or remunerationbusiness case ID), or a technical key (receipt year, case ID orversion). You chose a key that already has a commission case in thesystem, therefore, you cannot use it to create the commission case.
    • Or you wanted to change or reset a commission case, using an effective
    • key (business object type, business object ID, business object version,remuneration business case category or remuneration business case ID).This key already has a commission case in the system, therefore, youcannot use it to process the commission case.

      System Response
      The commission case cannot be processed.

      Procedure
      Either change the effective or the technical key.