Diagnosis
A lock conflict has occurred while carrying out the activity to resetthe copy service. This conflict usually occurs in table &SYST-MSGV2& inform routine &SYST-MSGV1&. The cause may be that more than one user isexecuting program CACS_RESET_MAP or the transaction with the same name(IMG activity Reset Copying Services).
The lock conflict also often occurs when the interface for manual entryof commission cases is open in one commission application or thecalculation of commission cases was triggered and then an attempt wasmade to start program CACS_RESET_MAP for the same commissionapplication.

System Response
Program CACS_RESET_MAP terminates when a lock conflict occurs.

Procedure
Program CACS_RESET_MAP is usually only called to regenerate the formroutines of the copy services when changes have been made to Customizingof the copy services. However the form routines are also regenerated inthe commission case, if required. In this case, you do not need toexecute report CACS_RESET_MAP or you can do so at a later date.
It may be advisable to regenerate the form routines if the number ofmodule pools is too large, the generated form routines are incorrect orthe management table CACS_MAP1 contains incorrect entries.

• In this case you must determine which users are currently locking the
table (transaction SM12).

• Request these users not to calculate any commission cases for a
short period of time and to leave the interface for manual entry ofcommission cases.

• Restart program CACS_RESET_MAP.