SAP Message BOS01036 - Sales document item for creating service entry not found

Diagnosis
You have attempted to create, change or display a service entry sheet.

System Response
The system has not correctly read the document item of the templatedocument to which the service entry sheet refers.

Procedure
Please contact your system administrator.

Procedure for System Administration
The problem is caused by a program error that is described in note192675. The error can be corrected by following the instructions instandard note 205021.