SAP Message BCOM_R_AGENTGROUP052 - Error when determining the agent list for the group '&1'

Diagnosis
Subsequent trace entry describes the cause.

System Response
An error when reading the members of the agent group means that thegroup is inconsistent. The scenario in which this group is used cannot,therefore, be downloaded to the routing server.

Procedure
Investigate the cause. It could be that the agent group does not existat all. If this is the case, remove it from the scenario or create thegroup.