Diagnosis
The extension &V1& is currently busy, therefore calls cannot beinitiated nor other calls transferred to this extension.
More information about the external software component:
V3

Procedure for System Administration
The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case, the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&