Diagnosis
You wanted to hang up and put the call back on hold. But an erroroccurred. You could not hang up.
Further information on the external software component:
V3
The server concerned is &V1&.

Procedure for System Administration
The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&