Diagnosis
In order to be able to execute the required function, the connectionmust be registered in at least one queue.
The connection &V1&, on which you are currently working, is notregistered in any queue.
Further information on the external software component:
V3

Procedure for System Administration
The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&