SAP Message BCOMEC011 - The connection &1 is already registered with a different work center

Diagnosis
When a connection is registered the IP address of the work center isalso transferred to the external software component. In the process,it was found that your connection &V1& was already registered with adifferent IP address.
Further information on the external software component:
V3

System Response
The function was not executed.

Procedure for System Administration
The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&