Diagnosis
You tried to execute an action on a call. This call does still existbut you do not have the authorization to execute an action from yourconnection (for example: You have already transferred a call and areare no longer a participant in it. Therefore, you cannot put the callon hold).
Further information on the external software component:
V3
The server concerned is &V1&.

Procedure for System Administration
The error can occur in 2 different places:
1. In the connected gateway
2. In the underlying CTI software
In this case the error occurred in (&V4&).
The return code for the underlying CTI software is: &V2&