Diagnosis
In billing, the system has established that the status of the billingorder that was specified when it was first created is no longercurrent.
A common cause of this problem is that changes are made after thebilling order has already been created and entered. Such changesinclude:

• Changes to the meter reading results


• Changes to the installation structure


• Installation or removal of additional devices or registers

System Response
Billing terminates.

Procedure
You have the following options:


• Enter or validate the missing or incomplete meter reading results.


• The following procedure may be appropriate for points 2 and 3 above:

Delete the existing billing order. If you do this, you must note themeter reading results that may already have been entered.
Create a new billing order.

• If the meter reading results already entered were correct:

RESET N1
Reverse the billing order.
Create a new billing order. Do not set the Delete MR resultsindicator.
You then only need to enter the meter reading results that weremissing.