Diagnosis
No postings were found in the employee's account, therefore no valuecan be determined for the BVG old-age credit.

Procedure
Check if the employee has an account and that it contains this posting.If this is the case, a system error has occurred. Notify your systemadministrator.

Procedure for System Administration
Check in the applicable processing schedule that the postings areimported at the beginning of the PC action with the operation "Appendto account lists".