Diagnosis The account closure date may not be before the interval upper limit of the hierarchy. System Response Procedure To include the account in the hierarchy until account closure, proceed as follows: 1. Set the "Valid to" of the hierarchy to the account closure date (Hierarchy - Change interval) - note the old date 2. Enter the account in the hierarchy and save 3. Create a new hierarchy - use the hierarchy changed above as a reference copy - "Valid from" - one day after account closure - "Valid to " - old date of original hierarchy 4. Delete the appropriate account from the new hierarchy and move accounts as necessary |