Diagnosis The responsibilities of task &V1& include an object of the type &V2&.However, you are only allowed to assign objects of type S or O (seebelow). Procedure Depending on the application, there are different tasks for the objectsSpecialist (S), Unit (O) and Department (O). In Collections Management, use the object types listed below for thetasks described: Task,,,,Responsibility with Object Type TS21000269 (FICA Collection Specialist),,,,S TS21000273 (FICA Collections Department),,,,O TS21000273 (FICA Collections Unit),,,,O Change your configuration. On the SAP Easy Access screen, choosePeriodic Processing -> For Contract Accounts -> Dunning -> Areas ofResponsibility:>
- Maintain Department Responsibilities>
- Maintain Unit Responsibilities>
- Maintain Collection Specialist Responsibilities>
Use the object types listed above. Note for the industry component Public Sector Contract AccountsReceivable and Payable> For tax returns, use the object types listed below for the tasksdescribed: Task,,,,Responsibility with Object Type TS22600061 (Tax Officer),,,,S TS22600061 (Tax Unit),,,,O TS22600005 (Tax Division),,,,O Change your configuration. On the SAP Easy Access screen, chooseTools -> Business Workflow -> Development -> Definition Tools ->Organizational Management -> Customizing Responsibilities>. Enter theappropriate rule number (22600022, 22600001 or 22600002). Note for the industry component Utilities Industry> For notification work items, use the object types listed below for thetasks described: Task,,,,Responsibility with Object Type TS21400001 (Disconnection Notification Agent),,,, S TS21400001 (Disconnection Notification Group),,,,O TS21400001 (Disconnection Notification Department),,,,O Change your configuration. On the SAP Easy Access screen, chooseCustomer Service -> Process Execution ->Disconnection/Reconnection-> Work Item Management:>
- Responsiblity Maintenance for Agent - Disconnection Notification>
- Responsiblity Maintenance for Group - Disconnection Notification>
- Responsibility Maintenance for Department - Disconnection
Notification> Use the object types listed above.
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