Diagnosis
The selected entry is an enhanced inbound correspondence request that isdunned either by correspondence dunning or dunning by collectionstrategy (for documents). The dunning used is dependent on whetherdunning by collection strategy is activated for the company code of thisentry.

Procedure
Dunning by collection strategy is activated for the company code of theselected entry. The entry is dunned by the dunning by collectionstrategy process and ignored in this process (correspondence dunning).